PERSONAL DATA PROTECTION POLICY
RESPONSIBLE FOR THE TREATMENT
We undertake to comply with current legislation regarding the processing of personal data and, in particular, the General Regulation of Data Protection EU (RGPD 679/2016), as well as the Organic Law of Protection of Personal Data and Guarantee of the Digital Rights 3/2018 (LOPDPYGDD). We have updated our privacy policy to clearly inform how we collect, use, and safeguard the personal data you provide us. We inform that the Responsible for the Treatment of your Data are: ELRONDAGUEL, S. L .; C.I.F. B-38480885 and ELRON VILLAS & LUXURY, S.L.U. ”, CIF B-76820158 (hereinafter the companies or joint controllers). Each one will be responsible for the treatment of the personal data that corresponds to it based on the services provided, in accordance with the contract or order signed. You can contact any of them, attaching with your request a copy of your ID, through:
- Telephone: 922 782 789;
- Email rentals@elrondaguel.es
- Postal mail: Calle Botavara, num. 7, Parque Residencial Franzac II, Office 1, el Galeón, C.P. 38670, Adeje.
LEGITIMATION OF DATA PROCESSING
In any case, we will be legitimized for the treatment of the data by virtue of the consent given, or by the fulfillment of a legal obligation that corresponds to us, or by virtue of a legitimate interest. The companies will process the data collected through contact forms, contracts, order forms, or through any other means of data collection that is legitimate, etc.
PURPOSES OF DATA PROCESSING
Your data will be processed in order to carry out the provision of the services offered in accordance with the nature of our entity for processing requests for information, contracting, collections, billing, etc. These purposes are those that justify the data processing and legitimize it, by virtue of the provisions of RGPD 679/2016 and LO 3/2018 on Data Protection and Guarantee of Digital Rights.
THE CONTROLLERS inform the client or user that their data may be used for the following purposes:
1. Attention to inquiries and requests for information, and sending required information.
2. Where appropriate, the formalization and management of contracts.
3. Provision of contracted services.
4. Billing and collection, claims management.
5. As long as you expressly authorize us to do so, the companies may also use your personal data to send information about promotions and sales, purchase or rental opportunities. This treatment is optional, and will be expressly authorized in advance by the interested party.
6. If you send us your CURRICULUM VITAE, your data will be used exclusively for inclusion in our personnel selection processes.
SECURITY AND ARCHIVING MEASURES
We also inform that your data will be managed through automated files with the sole objective of improving our services and meeting the needs of our customers and / or users, so they will be used only according to the service you have chosen. In any case, the joint controllers guarantee the adoption of the appropriate measures to ensure the confidential treatment of the data, and, in the event that you do not agree with the treatment or transfer of your personal data, you can write to the The same through the address indicated at the beginning of this communication, where you can also exercise the rights of access, rectification, deletion, opposition and portability.
GUARANTEES, CONFIDENTIALITY AND DATA SECURITY
The companies will not disclose your personal data to any other third party with the exception of the communications to which we are legitimately subjected. The companies guarantee that they will treat your personal data confidentially, as well as that the server on which the data will be stored and processed has the security measures established in the Spanish regulations on data protection. The companies guarantee that these files are their full responsibility and that their data will not be the subject of automated individualized decisions.
THE DURATION OF THE PROCESSING OF YOUR DATA
We will keep your personal information for the minimum time necessary for the correct provision of our services, as well as to meet the responsibilities that may arise from it and from any other legal requirement, or as long as you do not exercise your right of deletion, cancellation, portability and limitation. of the processing of your data. In these cases, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be attended to and for which recovery is necessary. We only store your personal information to the extent that we need it in order to be able to use it according to the purpose for which it was collected, and according to the legal basis for its treatment in accordance with applicable law. The information regarding your professional and training data will only be kept until the vacant position is filled or exceptionally for one year from the date of receipt. The data will not be transferred to third parties except in cases where there is a legal obligation or your express informed consent.
RIGHTS OF USERS
We inform the Client and / or user that they can exercise their rights of access, rectification, deletion, opposition, limitation and portability. For this you can send your request, attaching a copy of your ID, to the email address rentals@elrondaguel.es or to the postal address C / Botavara num. 7, Parque Residencial Franzac II, Office 1, El Galeón, Zip Code 38670, Adeje. We will not be able to attend to inquiries or requests without having a copy of your ID. If you consider that you have not obtained full satisfaction in the exercise of your rights, you may file a claim with the national control authority by addressing this to the Spanish Data Protection Agency, C / Jorge Juan, 6, 28001, Madrid.
COOKIES POLICY
Like most sellers, when you visit our websites, we are collecting information about the visit. We collect this information to improve our information delivery service and services. To collect this information, we use technology from third-party companies such as Google. For example, we use Google Analytics to help with web measurement. This software is used to evaluate - anonymously and collectively - how people use our websites. This software provides information about the device (eg computer, tablet, smartphone), browser type (eg Chrome, Safari, Firefox) and operating system (eg Windows, Macintosh, Android, iOS). We collect this information to ensure that the websites are optimized based on the technologies most people are using to access our websites. Some of this technology uses Internet "cookies". Cookies are stored on your hard drive in the form of a text file. Most cookies are "session cookies", which means that they are automatically deleted when the browser is closed. Other cookies are called "persistent" as they do not expire. Normally these cookies allow us to offer guidance, information about products and prices. However, it can be easily removed by following your browser's help file instructions.